MQL-Development
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app_for_indeed


			
				
					
						
						
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  <title>Support — App for Indeed</title>
  <meta name="description" content="Get help with App for Indeed on macOS—subscriptions, features, troubleshooting, and contact options.">
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        <span class="brand__mark" aria-hidden="true">Ai</span>
        App for Indeed
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        <a href="index.html">Home</a>
        <a href="support.html" aria-current="page">Support</a>
        <a href="contact.html">Contact</a>
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        <a href="privacy-policy.html">Privacy Policy</a>
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  <main class="legal">
    <h1>Support</h1>
    <p class="meta">App for Indeed for macOS</p>

    <h2>Getting help</h2>
    <p>
      If you need assistance with the app, start with the topics below. For account-specific issues,
      billing questions, or bug reports, visit our <a href="contact.html">Contact</a> page.
    </p>

    <h2>Subscriptions and billing</h2>
    <p>
      Premium plans are purchased and renewed through your Apple ID using Apple’s in-app purchase system.
      To view, change, or cancel a subscription:
    </p>
    <ul>
      <li>Open <strong>System Settings → Apple ID → Subscriptions</strong> on your Mac.</li>
      <li>Select <strong>App for Indeed</strong> and choose the option you need.</li>
      <li>Refunds are handled by Apple according to Apple’s policies—not directly by the app developer.</li>
    </ul>
    <p>
      See also our <a href="terms-of-service.html">Terms of Use</a> for subscription terms.
    </p>

    <h2>Common questions</h2>

    <h3>Is this app affiliated with Indeed?</h3>
    <p>
      No. App for Indeed is an independent productivity tool. It helps you browse Indeed and organize your
      job search, but it is not affiliated with or endorsed by Indeed, Inc.
    </p>

    <h3>How does AI job search work?</h3>
    <p>
      On the Home screen, enter a prompt or use Role, Company, or Skill shortcuts. The app sends your request
      to an AI provider and returns concise job summaries you can save or open in the embedded Indeed browser.
    </p>

    <h3>Where is my data stored?</h3>
    <p>
      Saved profiles, jobs, and preferences are stored on your Mac. See our
      <a href="privacy-policy.html">Privacy Policy</a> for details on what the app processes and how third-party
      services are used.
    </p>

    <h3>CV Maker templates</h3>
    <p>
      Browse templates in CV Maker, connect a template to a saved profile, and preview or export your résumé.
      If a template fails to load, check your internet connection and try again.
    </p>

    <h3>Embedded Indeed browser</h3>
    <p>
      Job pages and application flows open inside the app. Use the browser toolbar to go back, forward, or reload.
      Some Indeed pages may behave differently than in a standalone browser because they are embedded in the app.
    </p>

    <h2>Troubleshooting</h2>
    <ul>
      <li><strong>App won’t launch or feels stuck:</strong> Quit the app completely and reopen it. Restart your Mac if needed.</li>
      <li><strong>Subscription not unlocking features:</strong> Confirm the purchase in Apple ID Subscriptions, then relaunch the app.</li>
      <li><strong>Indeed pages not loading:</strong> Check your network connection and try reloading the embedded browser.</li>
      <li><strong>AI search errors:</strong> Verify connectivity and try a shorter, clearer prompt.</li>
    </ul>
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      <p>© 2026 App for Indeed. All rights reserved.</p>
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