App AI for Reddit ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we handle information when you use the App AI for Reddit macOS application, our website at reddora.ai, and related services (collectively, the "Service").
1. Introduction
App AI for Reddit provides AI-powered tools to help you draft Reddit posts, optimize titles, and write comments. By using the Service, you agree to the collection and use of information as described in this policy.
2. Information We Collect
Information you provide
- AI tool inputs: Text you enter into Post Generator, Title Optimizer, Comment Writer, and related features (e.g., subreddit names, post titles, draft content, tone preferences).
- Support communications: Information you send when contacting us at support@reddora.ai.
Information collected automatically
- Device and app data: macOS version, app version, language settings, and general diagnostic information needed to maintain stability.
- Usage data: Feature usage patterns (e.g., which tools are opened) to improve the product experience.
- Subscription status: Whether you have an active premium subscription, as verified through Apple's StoreKit.
Information from third parties
- Apple: Purchase and subscription status when you buy premium access through the Mac App Store.
- Reddit: If you sign in to Reddit within the app, session and account information is handled according to Reddit's own policies. We do not receive your Reddit password.
3. How We Use Information
We use the information we collect to:
- Provide, operate, and maintain the Service
- Process AI generation requests for premium subscribers
- Authenticate and manage your subscription status
- Store your AI history locally on your device when you use that feature
- Respond to support requests and communicate with you
- Detect, prevent, and address technical issues or abuse
- Improve features, performance, and user experience
- Comply with legal obligations
4. AI Processing
Premium features use third-party AI services to generate content based on your inputs. When you submit a request, relevant text (such as your draft post, title, or comment context) is transmitted to our AI provider to produce a response.
- AI requests are sent only when you actively trigger a generation action.
- We do not use your content to train our own models unless we explicitly tell you otherwise and obtain your consent.
- AI providers may process data according to their own terms and privacy policies. We select providers that maintain appropriate data protection standards.
- Generated responses may be saved in your local AI History on your Mac if you use that feature.
Do not submit sensitive personal information (passwords, financial data, government IDs, health information) into AI tools.
5. Reddit Integration
App AI for Reddit includes an embedded Reddit browsing experience and optional Reddit sign-in. When you use these features:
- You interact directly with Reddit's website and services, which are governed by Reddit's Privacy Policy and User Agreement.
- We are not affiliated with Reddit, Inc. App AI for Reddit is an independent third-party application.
- Content you view or post on Reddit is subject to Reddit's rules and policies.
6. Subscriptions & Payments
Premium subscriptions are processed entirely by Apple through the Mac App Store. We do not collect or store your payment card details.
- Apple provides us with subscription status information needed to unlock premium features.
- Refunds and billing disputes are handled by Apple according to their policies.
- You can manage or cancel subscriptions in your Apple ID account settings.
7. Data Storage & Retention
- Local storage: AI History, app preferences, and similar data are stored on your device. You can clear AI History from within the app.
- Server processing: AI request data is retained only as long as needed to fulfill the request and for limited operational purposes (e.g., error logs), unless a longer period is required by law.
- Support records: We retain support correspondence for a reasonable period to resolve issues and improve support quality.
When you uninstall the app, locally stored data is removed from your device, subject to macOS system behavior and any backups you maintain.
8. How We Share Information
We do not sell your personal information. We may share information only in these circumstances:
- Service providers: With vendors who help us operate the Service (e.g., AI API providers, hosting), under contractual obligations to protect your data.
- Legal requirements: When required by law, regulation, legal process, or governmental request.
- Protection of rights: To enforce our Terms, protect the safety of users, or address fraud and security issues.
- Business transfers: In connection with a merger, acquisition, or sale of assets, with notice where required by law.
9. Your Rights & Choices
Depending on where you live, you may have rights to:
- Access the personal information we hold about you
- Request correction or deletion of your information
- Object to or restrict certain processing
- Withdraw consent where processing is consent-based
- Data portability
- Lodge a complaint with a supervisory authority
To exercise these rights, contact us at support@reddora.ai. We will respond within the timeframe required by applicable law.
California residents may have additional rights under the CCPA/CPRA. We do not sell personal information as defined under California law.
10. Security
We implement reasonable technical and organizational measures to protect your information, including encryption in transit for network requests. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
11. Children's Privacy
The Service is not directed to children under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will take steps to delete it.
12. International Users
If you access the Service from outside the country where our servers or service providers operate, your information may be transferred to and processed in other countries. We take steps to ensure appropriate safeguards are in place where required by law.
13. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the "Last updated" date. Material changes may also be communicated through the app or by email where appropriate. Continued use of the Service after changes take effect constitutes acceptance of the updated policy.