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Get Support →If you previously purchased Premium, open Printer App - All Printers, go to Premium, and tap Restore Purchase. Make sure you're signed in with the same Apple ID used for the purchase.
Subscriptions are managed through Apple. Visit your Apple ID subscription settings to cancel or change your plan.
Manage in Apple Account →Make sure your printer is connected and added in System Settings → Printers & Scanners. Printer App - All Printers uses macOS's built-in print system.
Grant Printer App - All Printers access to Contacts in System Settings → Privacy & Security → Contacts.
Connect your scanner via USB or network, then check Image Capture or System Settings to confirm macOS recognizes it.
Use a clear, well-lit image with readable text. OCR works best on printed documents rather than handwriting.