support.html 4.5 KB

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  1. <!DOCTYPE html>
  2. <html lang="en">
  3. <head>
  4. <meta charset="UTF-8">
  5. <meta name="viewport" content="width=device-width, initial-scale=1.0">
  6. <title>Support — Printer App - All Printers</title>
  7. <style>
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  93. .faq h3 {
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  105. </style>
  106. </head>
  107. <body>
  108. <div class="page">
  109. <a class="back" href="index.html">← Back to Printer App - All Printers</a>
  110. <h1>Support</h1>
  111. <p class="subtitle">We're here to help you get the most out of Printer App - All Printers.</p>
  112. <div class="card">
  113. <h2><span class="icon-badge">✉️</span> Email Support</h2>
  114. <p>Have a question, bug report, or feature request? Reach out and we'll get back to you as soon as possible.</p>
  115. <a href="https://sites.google.com/view/smartprinterappmacos/get-support" target="_blank" rel="noopener">Get Support →</a>
  116. </div>
  117. <div class="card">
  118. <h2><span class="icon-badge">🔄</span> Restore Purchases</h2>
  119. <p>If you previously purchased Premium, open Printer App - All Printers, go to Premium, and tap <strong>Restore Purchase</strong>. Make sure you're signed in with the same Apple ID used for the purchase.</p>
  120. </div>
  121. <div class="card">
  122. <h2><span class="icon-badge">💳</span> Manage Subscription</h2>
  123. <p>Subscriptions are managed through Apple. Visit your Apple ID subscription settings to cancel or change your plan.</p>
  124. <a href="https://apps.apple.com/account/subscriptions" target="_blank" rel="noopener">Manage in Apple Account →</a>
  125. </div>
  126. <div class="card faq">
  127. <h2><span class="icon-badge">❓</span> Frequently Asked Questions</h2>
  128. <h3>My printer isn't showing up</h3>
  129. <p>Make sure your printer is connected and added in System Settings → Printers &amp; Scanners. Printer App - All Printers uses macOS's built-in print system.</p>
  130. <h3>Contacts won't load</h3>
  131. <p>Grant Printer App - All Printers access to Contacts in System Settings → Privacy &amp; Security → Contacts.</p>
  132. <h3>Scanner not detected</h3>
  133. <p>Connect your scanner via USB or network, then check Image Capture or System Settings to confirm macOS recognizes it.</p>
  134. <h3>OCR isn't recognizing text</h3>
  135. <p>Use a clear, well-lit image with readable text. OCR works best on printed documents rather than handwriting.</p>
  136. </div>
  137. </div>
  138. </body>
  139. </html>